Grow with us
We exist to help our clients operate more efficiently.. We deliver innovative tech-led. response handling and warehouse solutions for eCommerce brands and our Charity partners..
Who we are
Fulfilment solution specialists
We offer our eCommerce clients a full fulfilment solution. In simple terms, we warehouse your stock, manage your inventory and pick, pack & dispatch your orders. We offer a full suite of courier options and pricing and full omnichannel support.
For our Charity clients, we offer a full 'banking and thanking' solution. Our outstanding cloud-based portal Mi-Hub provides a central portal to manage and review your income and supporter relationships. We work collaboratively with our group partners, namely Telebank, Committed Giving and CFP Lotteries and Raffles to provide contingency management and support for the NFP sector.
Sectors
A quality assured service throughout
Mosaic Fulfilment Solutions have provided dynamic outsourced business service solutions since early 2009 and were founded on the same principles that continue to govern the business and its operation today.
eCommerce
We deliver efficient, innovative tech-led response handling and warehouse solutions for eCommerce Businesses and the third sector.
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Parcels fulfilled in our warehouse
Charities
Unrivaled support services for charities from response handling to fulfilment.
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Banked for charities
What is Mi-Hub?
Our new name for our tech portal
Mosaic is an award-winning tech-led business. Every area of our operation relies on technology. It is at the heart of our business.
We are proud to offer you our insight with total transparency, while providing high online security at all times. Mi-Hub is a cloud-based customer-centric portal. It is a comprehensive, scalable solution developed for fundraising professionals & eCommerce clients alike.
Mi-Hub supports all your relationships, operational insights and documents in one easy to use system. Mi-Hub is a flexible and modular solution to suit all budgets. The four primary modules are entirely GDPR, Cyber Secure and Data Seal Accredited and where relevant meet PCI DSS v3.2.1 (Payment Card Industry Data Security Standard) compliance.
There are five modules, each with unique features. Each module is designed to enhance the client experience helping to bring facts and figures to life, though either intuitive charts, illustrations or easy to read anaylsytics at the touch of a button. Mi-Hub is designed to provide accurate and timely information to manage, monitor and improve customer and supporter engagement, provide peace of mind and help improve your marketing or fundraising ROI.
Each module can be developed and tailored to meet your exact organisational needs to drive the best results.
We never stop developing, and so you always get FREE updates which include new functionality, pages, interactivity and security features.
A fully interactive and dynamic banking processing portal
Fully customised to your requirements to manage stock levels or measure KPI: the options are endless!
We fully integrate with all major eCommerce platforms, shopping carts and couriers
We fully integrate with all major eCommerce platforms, shopping carts and couriers
News
10 Top Tips for eCommerce Returns Management
It is vital for eCommerce brands to have an effective returns management system. Returns are an inevitable part of selling…
23/03/21
Improve Customer Engagement with our Print-On-Demand Solutions
Our eCommerce print on demand solutions enable online retail brands to engage with customers in a more personal way. Online…
23/03/21
News
Quality
Our Accreditations
Our commitment to doing things right is reflected via the scope and range of accreditations and industry-recognised memberships that we are proud to hold and to be a part of. In offering our range of fully accredited services, we seek to provide the complete end-to-end solution, ensuring effectiveness, efficiency and security throughout the entire business.
