Not sure where to start?
Whether your charity is new to Virtual Gifts or already has a Virtual Gifts offering in place, there has never been a better time to boost this additional fundraising tool thanks to our quick, easy, and best-in-class Virtual Gifts fundraising solutions.
Our experts will deliver quick results for your charity through our quick and painless set up process, adding a new and lucrative fundraising tool to your charity’s toolbox with minimal input needed from you.
Our technical support does not end when your Virtual Gifts service is set up; we will provide aftercare support to ensure your user experience is stress free and that you are maximising your opportunities beyond set up. We can also manage your account after set-up too. If you would rather manage the service yourselves, this is also fine. Our solutions are flexible and designed around your needs, so you only pay for what you require.
How are we better than the competition? Many competitor platforms are simply a forced merger of their existing e-commerce and donation functionalities, leading to compromised performance. By contrast, our Virtual Gift offering was designed from scratch by our in-house experts to achieve optimal performance, to increase sign-up donations, maximise GiftAid, and provide the best supporter experience.
We can create, build, and manage your Virtual Gift online page, and provide both an electronic and/or postal fulfilment service. Our flexible solutions mean that you can cherry pick the solutions you want, so you only pay for the support you really need. Don’t miss out on this fundraising tool.
What is a Virtual Gift and Why Now?
An example of a Virtual Gift could be buying a gift, such as a goat, from a charity’s Virtual Gifts webpages. Neither supporter nor recipient receives a goat of course, but they do receive confirmation that the gift has been made, with the funds raised enabling the charity to increase its charitable impact at the point of need.
Given the current cost of living crisis, Virtual Gifting can be a great alternative fundraising tool, empowering donors to still be able to donate to their favourite charity whilst solving their gifting needs – a win-win for both supporter and charity.
An added beauty of Virtual Gifts is that not only are they a strong value-exchange fundraising product, but they are also a great way of bringing the organisation’s work to life in a tangible, relevant and memorable way. Who could forget a goat being sent in their name as a gift?
Flexible Online Virtual Gift Solutions, In your brand & in your tone of voice
We help our charity clients realise the power of these value-exchange, Gift-Aid-able* products, supporting them to effortlessly increase their fundraising power through the advanced technology of our suite of Virtual Gift products.
We will build and manage your Virtual Gift pages in your brand and in your tone of voice; and to make life even easier for you, we will also handle the payment processing aspects too.
Let us support you and your supporters in the fast-evolving Virtual Gifts marketplace, freeing you to focus on maximising your charity’s impact instead.
Our approach is flexible and tailored to your requirements not ours, and real-time reporting functionality comes as standard via our user-friendly hub.
- We are charity experts, and as a company group, we collectively have over 45 years’ experience of serving the third sector, working with 250+ charities of all sizes, so we are in an unrivalled position to understand exactly what can create the most impact for you.
- We can build your regular Virtual Gifts page or one-off dedicated pages such as your Christmas campaign or emergency appeal; as well as managing your Virtual Gifts once they are up and running. You can pick and mix the services you need.
- Our in-house personalised print-on-demand service will sort out the printing process, or we can send a virtual e-card instead.
- We understand that Virtual Gifts may be a new area for you or that you may just be short on time, so we’ll hold your hand throughout the whole process and provide technical backup and support whenever you need it. You can do as much as you like yourselves, or we can manage the service for you.
Bespoke or Pick & Mix Virtual Gifts and Fulfilment Solutions
Imagine that your loyal supporter has just purchased several Virtual Gifts in one transaction to send to their friends and family for Christmas or birthdays, all on different dates.
The recipients could be located at multiple addresses. Some recipients may be receiving a physical gift as well as a virtual one; some may be receiving a digital message only; and some may be receiving a physical card. And they will each receive their gift, card, or ecard on the dates which your supporter scheduled when placing the order.
Sound complicated? For us, it’s not. Our flexible Virtual Gifts solutions can handle all aspects of this transaction. Our flexible solutions can be tailored to your specific needs, and you can pick and mix those aspects you want so that you only pay for what your charity needs.
We can even empower you to edit your Virtual Gift offerings at the simple touch of a button.
Our Virtual Gifts solutions also allow your supporters to add merchandise and products from your online shop into their shopping cart when they are buying their Virtual Gift, and we will then fulfil the whole order seamlessly and painlessly for you and your supporters.
Your charity could perhaps use this opportunity to link to their latest order catalogue; highlight seasonal offers; or offer new products. Many of our charity trading clients, for example, offer merchandise such as packs of Christmas cards during (or after) the Virtual Gifts transaction.
As well as managing the Virtual Gifts aspects, we can handle the fulfilment aspects of your Virtual Gifts offering. We will store, pick, pack and dispatch your Christmas card packs or other merchandise to multiple addresses, making the whole process painless for you and delivering a seamless supporter journey.
3 Key Take-aways
Mosaic make setting up and managing your Virtual Gift Offering quick and easy
Flexible and On Brand
We offer flexible, bespoke solutions so that they really fit your needs, and our pick and mix approach means that you only pay for the level of service you need. All done in your brand and tone of voice
Trusted by Charities to Deliver
We have provided charity-expert response and trading solutions to over 250 Charity Clients for over 45 years as a company group