As you may be aware, CWU trade union members in the UK, including Royal Mail and Parcel Force, have planned industrial strike action on the following dates*:
- 2nd - 4th
- 8th - 10th
- 14th - 16th
- 23rd - 25th
- 9, 11, 14, and 15th
*dates correct on 5 December 2022 but check Royal Mail website for latest position
The planned strike action means that inbound and outbound Royal Mail/Parcel Force dispatches and deliveries could be subject to disruption on and around the strike dates. There is also potential for knock-on delays within the Royal Mail and Parcel Force network extending beyond the strike dates.
Please be reassured that we are doing what we can operationally here at Mosaic to keep disruption to a minimum:
- Our staff have been fully briefed and are at the ready to process post and dispatch orders affected by the strike in a timely manner
- Post room shifts have been extended to increase capacity over this period
- We are also standing ready to allocate overtime as and when required
- And we are taking on additional resource to ensure as continuous a flow as is reasonably possible in the circumstances
Royal Mail and Parcel Force have thus far managed to smooth any spikes resulting from their recent strikes, and we at Mosaic have not yet experienced undue backlogs or delays.
As strikes continue, it is possible that we could receive several days’ worth of post in one delivery, especially after a longer strike. The longer strikes could also impact upon our dispatches, with pickups taking longer than usual.
Royal Mail and Parcel Force assure us that they are taking several contingency measures to mitigate the impact of the strikes. They have advised that they do expect more disruption and delayed deliveries than usual and suggest that managing customer expectations regarding potential delays might be the best approach in this regard.
As ever, please rest assured that we do have several contingency plans in place depending on the scenarios, and we will use our best endeavours to mitigate impacts as much as we can at our end. We will keep you updated.
Please tell us about any marketing campaign changes:
With further strike dates possible as we move into peak trading season, it would be useful if you could inform your account manager as soon as possible regarding any planned changes to your marketing campaigns and mailings in the run up to Christmas. This would assist us in working with you to mitigate any adverse impacts of future strikes.
If you have specific questions relating to how this might affect your account, your dedicated account manager here at Mosaic is standing ready to handle your queries. Otherwise please do feel free to contact us here: . We would be delighted to provide you with more information and support.