Mosaic’s Arrangements for Black Friday Weekend
Mosaic’s Arrangements for Black Friday Weekend 26-29 November 2021 With Black Friday falling on 26 November 2021 and Cyber Monday on 29 November 2021, we thought we’d update you on our arrangements during this very…
17 Nov 2021Blog
Meet Ian, Our Senior Developer
Fulfilment and Client Response Software Solutions, Designed by ‘Geeks’ For Real-World Business Growth Mosaic is a tech-driven, highly innovative fulfilment solutions company founded in 2009 by entrepreneurs for entrepreneurs who are looking to grow their…
16 Nov 2021Blog
Christmas Opening Times 2021
Mosaic’s Christmas Opening Times With Christmas Eve falling on a Friday this year, drivers will be working hard to deliver every parcel in time for Christmas. The earlier we receive your last orders, the better.…
10 Nov 2021Blog
Meet Ed, Our Head of Development
Fulfilment and Client Response Software Solutions, Designed by ‘Geeks’ For Real-World Business Growth Mosaic is a tech-driven, highly innovative fulfilment solutions company founded in 2009 by entrepreneurs for entrepreneurs who are looking to grow their…
28 Oct 2021Blog
Meet Gareth, Our Chief Technology Officer
Fulfilment and Client Response Software Solutions, Designed by ‘Geeks’ For Real-World Business Growth Mosaic is a tech-driven, highly innovative fulfilment solutions company founded in 2009 by entrepreneurs for entrepreneurs who are looking to grow their…
13 Oct 2021Blog
Mosaic gears up to develop unrivalled charity services division
Mosaic gears up to develop unrivalled charity services division led by ex-Rapidata and regular giving pioneer, Scott Gray Mosaic Fulfilment Solutions (Mosaic FS) is developing a state-of-the-art specialist charity division that will deliver the most…
04 Oct 2021Blog
Fundraising Trends After Covid
Donor Pulse Report Summer 2021 And Top Three Takeaways for Charities 'Third Sector' publication recently shared Enthuse’s Donor Pulse Report Summer 2021 revealing donor behaviour trends in the not-for-profit sector as we emerge tentatively into…
20 Sep 2021Blog
Is the eCommerce boom here to stay once lockdown ends?
Mosaic share strategies for growth-minded brands “The burning question for businesses of all sizes is how to capitalise upon the recent stratospheric rise in eCommerce penetration, and how to hook into the massive changes in…
26 May 2021Blog
It's May and Jingle Bells Are Already Ringing!
Tips to Get Your eCommerce Business Ready for Christmas Peak Trading 2021 It may only be the second quarter of the year and summer has yet to grace us with its presence, however we here…
17 May 2021Blog
Mosaic Fulfilment Solutions Launch Their New Website
We are proud to launch our new website Mosaic Fulfilment Solutions, together with our two new sub-brands Mosaic eFulfilment and Mosaic Charity Response!
05 May 2021Blog
10 Top Tips for eCommerce Returns Management
It is vital for eCommerce brands to have an effective returns management system. Returns are an inevitable part of selling products online and they can cause issues if left as an afterthought. If you’re not…
26 Apr 2021Blog
Acquisition Notice: Thorn Distribution Ltd
Mosaic announce the recent acquisition of Thorn Distribution Ltd. We are thrilled to announce the recent acquisition of Thorn Distribution Ltd. The deal will support Mosaic in increasing its capacity, further enhancing its technology-led services,…
13 Apr 2021Timeline
Improve Customer Engagement with our Print-On-Demand Solutions
Our eCommerce print on demand solutions enable online retail brands to engage with customers in a more personal way. Online shops are different from brick-and-mortar stores in that, once a consumer clicks the ‘buy’ button…
23 Mar 2021Blog
Giving back!
Christmas 2020 This year has been unlike any other, creating new and demanding challenges not experienced before. Home working a great example, the majority of our clients have had to work from home, and we’d…
16 Dec 2020Blog
eCommerce and the Success of Cardboard Packaging
How sales have increased for the Packaging industry Christmas is around the corner and the annual rush of everyone buying enough food, drink, and the main thing, presents to have a successful season is underway.…
07 Dec 2020Blog
Christmas Opening Times
Mosaic's Christmas opening times Our operation will close for Christmas on Friday 25th till Monday 28th December. Open Tuesday 29th, Wednesday 30th and Thursday 31st December but closed on New Years Day, 1st January. Back open within the…
01 Dec 2020Blog
Peak Trading and Courier Christmas Update
Mosaic's peak trading and courier christmas updates There is no doubting it has been a record year, delivered in exceptional circumstances. We’re pleased and proud to have supported our clients and charity partners. For those…
18 Nov 2020Blog
Preparing for Peak Trading this Holiday Season
What are Mosaic doing to prepare for the holiday season? With the busy Christmas holiday season around the corner, here at Mosaic Fulfilment Solutions, we are getting prepared. We are expecting this seasonal peak to…
26 Oct 2020Blog
Supporting the Third Sector
How Mosaic are helping our third sector partners We are now about three weeks into the Coronavirus crisis in the UK. Dust is beginning to settle, and we are getting some idea about what is…
31 Mar 2020Blog
5 Ways to be great at saying "Thank You"
How to say 'Thank you' With the cost of acquiring new donors becoming increasingly more expensive, the importance of retaining existing supporters has never been more important to a charity’s financial sustainability. Charities in the…
25 Mar 2020Blog
An update from our Managing Director
What are Mosaic's current protocols? Following the Prime Minister’s address yesterday evening, I’d like to update all our clients as to where we are and our current protocols. Since Mosaic Fulfilment Solutions was founded over…
24 Mar 2020Blog
Real-time reporting
Why Mosaic use real-time reporting In our ever-evolving digital world, understanding the interconnectivity between smart devices and their human operators is key for any eCommerce business, both in trying to identify consumer habits and in…
05 Feb 2020Blog
Payment Processing
What is payment processing and how are eCommerce payments received? The World of eCommerce has and continues to outpace its predecessor in the form of brick and mortar stores but despite the obvious benefits that…
22 Jan 2020Blog
KPI Reporting
Why is measuring KPIs important for your company To understand just how your business is performing, you have to know more than just how many products you’re selling. You must have an honest and effective…
09 Jan 2020Blog
Cyber Essentials
Mosaic become Cyber Essentials Certified Mosaic Fulfilment Solutions are delighted to announce it has become certified to hold the Cyber Essentials standard, a move that helps protect our clients from common cyber threats and further…
01 Oct 2019Timeline
Acquisition Notice: CFP Lotteries & Raffles
Mosaic becomes a dedicated lottery provider Mosaic Fulfilment Solutions has boosted its position to become the UK’s most comprehensive charity services offering with the acquisition of an interest in dedicated charity lottery provider CFP Lottery…
01 Jul 2019Timeline
New York House: Grand Opening
Mosaic expands to York House Following a significant investment, The Mosaic Group are delighted to announce the expansion of our HQ at York House, starting early 2018. The Mosaic Group is pleased to announce that…
01 May 2019Timeline
ISO 9001: Accreditation
Mosaic transition to ISO9001:2015 Wednesday, August 8th, 2018 Mosaic is delighted to announce that we’ve transitioned to the ISO9001:2015 standard, the most widely recognised & globally acknowledged quality management system, signed and dated by LRQA.…
01 Aug 2018Timeline
DataSeal Accreditation
Mosaic receives DataSeal accreditation Mosaic Fulfilment Solutions are a proud member of the DMA (The Data & Marketing Association), a network of more than 1,000 companies across a wide range of industries, who aim to…
01 Aug 2018Timeline
New York House : Announcement
Mosaic expands HQ office at York House 22nd February, 2018 Following a significant investment, The Mosaic Group are delighted to announce the expansion of our HQ at York House, starting early 2018 The Mosaic Group…
01 Jul 2018Timeline
UKWA: Membership
Mosaic becomes a member of the UK Warehouse Association (UKWA) Mosaic Fulfilment Solutions are proud to be a member of the UK Warehouse Association, the leading organisation for the logistics sector with over 700 members.…
01 May 2018Timeline
Kofax: Certification
Mosaic holds certification in Kofax capture 10 Mosaic are delighted to hold certification in Kofax capture 10 and to be recognised as a technical solutions specialist. Kofax is a leading supplier of software and solutions…
01 Mar 2018Timeline
PCI 3.2.1: Certification
Mosaic receives full PCI DSS v3.2 Accreditation 4th August, 2017 We are delighted to announce Mosaic have now received full PCI DSS v3.2 accreditation. Mosaic’s Attestation of Compliance to the latest standard of the Payment…
01 Dec 2017Timeline
ISO 27001: Accreditation
Mosaic becomes ISO 27001 Certified 6th December 2017 We’re delighted to announce Mosaic’s latest accreditation, our certification for ISO 27001, signed and dated by LRQA. We take our responsibility for the data that we hold…
01 Dec 2017Timeline
Acquisition Notice: Telebank Ltd
Mosaic Acquire an interest in Telebank 4th August, 2017 Mosaic Fulfilment Solutions continues to increase its UK footprint, acquiring an interest in Telebank, with 20 years of experience in the response handling industry. MFS GroupCo…
01 Sep 2017Timeline
Acquisition Notice: Committed Giving Ltd
Mosaic Acquire an interest in Committed Giving 4th August, 2017 Mosaic Fulfilment Solutions continues to increase its UK footprint, acquiring an interest in Committed Giving, the UK’s pioneering online donation management platform. Committed Giving an…
01 Aug 2017Timeline
DMA
Mosaic partners with Data & Marketing Association (DMA) Mosaic Fulfilment Solutions are proud to have a membership with the Data & Marketing Association (DMA), seeking to guide and inspire industry leaders, to advance careers and…
02 Oct 2016Timeline
Quality
Our Awards
Our commitment to doing things right is reflected via the scope and range of accreditations and industry-recognised memberships that we are proud to hold and to be a part of. In offering our range of fully accredited services, we seek to provide the complete end-to-end solution, ensuring effectiveness, efficiency and security throughout the entire business.
