Our Story

Mosaic

Mosaic Fulfilment Solutions was founded in 2009 and over a decade later not only are we a large and highly regarded 3PL providing end-to-end outsourced business services to a broad range of clients across the retail, eCommerce and FMCG industries, but we are a significant supplier to the not-for-profit sector.

As our clients have grown, we have followed the same growth trajectory, becoming a fully interactive provider for e-fulfilment, payment and donation processing, in addition to warehouse and posting facilities, digital mail, secure document and storage facilities, and dispatch and courier management

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Mosaic's

Mission & Vision

While our range of services has evolved vastly since our conception in 2009, our core foundations remain the same.

Mission

“We support our clients to operate more efficiently, communicate with their customers more effectively, ultimately we help them grow.”

How: We achieve this by constantly investing in technology, our people and processes.

What: Delivering industry leading response handling, transaction processing and fulfilment services.

Vision

“To provide customer service excellence, using cutting edge technology and delivering solutions that delight our ever-growing clients and industry sectors.”
Mosaic

Our Story

From the beginning

  • Cyber Essentials

    Cyber Essentials

    Mosaic is delighted to announce we have been certified to hold the Cyber Essentials standard.

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    Oct 2019

    Business Growth

  • Acquisition Notice: CFP Lotteries & Raffles

    Acquisition Notice: CFP Lotteries & Raffles

    Mosaic have acquired an interest in dedicated charity lottery provider CFP Lotteries & Raffles.

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    Jul 2019

    Charity

  • New York House: Grand Opening

    New York House: Grand Opening

    The reconstruction of York House HQ has now been completed.

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    May 2019

    Business Growth

  • ISO 9001: Accreditation

    ISO 9001: Accreditation

    We are delighted to announce that we've transitioned to the ISO9001:2015 standard.

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    Aug 2018

    Business Growth

  • DataSeal Accreditation

    DataSeal Accreditation

    We’ve become one of only twenty companies to recieve DataSeal accreditation.

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    Aug 2018

    Business Growth & Certification

  • FSC Certification

    FSC Certification

    Mosaic has become a certified FSC …

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    Aug 2018

    Business Growth & Awards

  • New York House : Announcement

    New York House : Announcement

    The Mosaic Group are delighted to announce the expansion of our York House HQ.

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    Jul 2018

    Business Growth

  • UKWA: Membership

    UKWA: Membership

    We’ve joined the UK Warehouse Association, the UK’s leading logistics organisation with over 700 members.

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    May 2018

    Business Growth

  • Kofax: Certification

    Kofax: Certification

    Mosaic have become an approved technical solutions specialist for Kofax.

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    Mar 2018

    Business Growth & Certification

  • PCI 3.2.1: Certification

    PCI 3.2.1: Certification

    We’re delighted to announce that Mosaic have now recieved its full PCI 3.2.1 accreditation.

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    Dec 2017

    Business Growth & Certification

  • ISO 27001: Accreditation

    ISO 27001: Accreditation

    We’re delighted to announce that Mosaic is now ISO 27001 registered.

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    Dec 2017

    Business Growth & Certification

  • Acquisition Notice: Telebank Ltd

    Acquisition Notice: Telebank Ltd

    Mosaic is delighted to announce it has acquired an interest in Telebank Ltd.

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    Sep 2017

    Charity

  • Acquisition Notice: Committed Giving Ltd

    Acquisition Notice: Committed Giving Ltd

    Mosaic Fulfilment Solutions has acquired an interest in Committed Giving.

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    Aug 2017

    Charity

  • DMA

    DMA

    Mosaic Fulfilment Solutions are proud to have a membership with the Data & Marketing Association (DMA), seeking to guide and inspire industry leaders, to advance careers and to nurture the next generation of aspiring marketers.

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    Oct 2016

    Business Growth

Mosaic

Quality

Our Accreditations

Our commitment to doing things right is reflected via the scope and range of accreditations, and industry recognised memberships that we are proud to hold and to be a part of. In offering our range of fully accredited services, we seek to provide the complete end-to-end solution, ensuring effectiveness, efficiency and security throughout the entire business.

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